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Not getting points for completing activities

Started by Lisa L.
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Lisa L.

Is this happening to anyone else?
I'll complete a quiz, it says I've earned 50pts, but I never get them and the quiz is never marked as complete. Frustrating!

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Lisa L.

Apparently it's only happening to me???

I also never got the bonus for signing up for Experian boost…

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Annette D.

Yes. It's happening to me as well. I also seem to run into broken links on things that earn more points than a erase. Like the free tax pledge. Broken links all over the place it seems. Idk.

Deleted user

I am not receiving points for quite a few of the activities I'm completing! Help!

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Meghan P.

I was having issues with my points showing for reading the articles, and I sent a message to the support team. They responded that day, and when I checked, my points had been updated.

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Leann R.

What are all the activities we can complete to earn points ?

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Kapreshus M.

That’s sad my points don’t show up either

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Meghan P.

It's hit or miss with the activities working or not. I always send an email each day I don't receive points.

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